FAQ
Frequently asked questions
Who are we?
Mercant Moto is the official dealer of the TM Moto brand in Switzerland. Based in Satigny, we offer a complete range of TM Moto motorcycles, spare parts, and a professional after-sales service for all brands.
What are the available motorcycle models?
We offer a comprehensive selection of TM Moto models, including:
- Motocross bikes (MX)
- Enduro bikes (EN)
- Supermotards (SMR – SMX – SMK), including street-legal models.
To explore our range, please visit the website.
Are TM motorcycles approved for the road guaranteed?
Yes, all TM Moto motorcycles approved for the road come with a manufacturer’s warranty of 2 years.
For more details on warranty conditions, please contact us directly at info@mercant-moto.ch
Do you offer services for other brands?
Absolutely! In addition to TM Moto, we offer maintenance, repair, and optimization services for all motorcycle brands. Our workshop is equipped to meet your specific needs.
Can I order TM Moto spare parts or accessories?
Yes, we offer a wide selection of official TM Moto spare parts and accessories.
To place an order:
- Browse our online store.
- Contact us directly at info@mercant-moto.ch for any specific inquiries.
What are the delivery times?
- In-stock products: Delivery within 2 to 3 business days.
- Factory order products: Delivery in about 2 weeks.
- Bike : Delivery in 4 to 6 weeks.
We are doing everything we can to ensure fast and reliable delivery times.
What payment methods do you accept?
We accept:
- Credit cards (Visa, Mastercard, etc.)
- TWINT
- PayPal
- Bank transfer
Do you offer special deals?
Yes, we regularly organize exclusive promotions on certain models and accessories. Sign up for our Newsletter so you don’t miss anything! (at the bottom of the page)
How can I contact you?
We are at your disposal to answer any questions you may have.
Address:
Route de la Maison-Carrée 27, 1242 Satigny, Switzerland
Phone:
+41 79 391 11 05
Email:
info@mercant-moto.ch